Frequently Asked Questions

LUMOS candles are made from high-quality soy wax and premium fragrance oils, designed to provide a clean, long-lasting burn. They are also safe for pets, making them a great choice for pet-friendly homes. 

We offer a wide variety of scents including floral, citrus, woody, and fresh aromas such as lavender, rose, vanilla, ocean, and more—perfect for every mood and space. 

 Yes, we accept bulk orders. Just message us on Facebook at https://www.facebook.com/lumosforyouph to place your bulk order and we’ll assist you from there. 

Burn time varies depending on candle size and usage conditions. LUMOS candles provide a clean, steady burn lasting from around 6 hours up to 2 days, depending on how they are used. 

Yes, we are open to resellers and distributors. We also offer exclusive prices for partners. If you’re interested, please message us on Facebook so we can discuss the details and partnership opportunities. 

Yes, our candles are crafted for safe home use. We recommend placing them on a stable surface and never leaving them unattended while lit. 

Yes, we offer discounts, special deals, and vouchers during our TikTok Live sessions and on Shopee. Stay tuned and follow us so you don’t miss our latest promos. 

Yes! Our candles come in reusable jars and containers that can be cleaned and repurposed after use. 

LUMOS candles are designed not just to scent a space, but to create a relaxing atmosphere and meaningful experience through carefully crafted fragrances. 

To extend your candle’s life, trim the wick before each use and avoid burning it for more than 3–4 hours at a time. 

Absolutely! LUMOS candles are designed with elegant packaging and a variety of scents, making them perfect for birthdays, holidays, and special moments. 

You can purchase LUMOS candles through our official Facebook page, TikTok Shop, and Shopee store. Simply visit any of our platforms to browse our collection and place your order.

Yes, we offer nationwide shipping across the Philippines. No matter where you are, you can enjoy LUMOS candles delivered straight to your doorstep.